Privacy Policy

This Privacy Policy explains how Athenashoppingmall (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use Athenashoppingmall.com.ng (“the Site”).

By accessing or using this Site, you consent to the practices described in this Policy in accordance with the Nigerian Data Protection Regulation (NDPR).

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full name

• Email address

• Phone number

• Delivery address

• Payment details (processed securely through third-party gateways)

• Account login information

B. Automatically Collected Data

When you browse our Site, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages viewed

• Cookies and tracking data

C. Transactional Information

• Order history

• Payment confirmations

• Cart and checkout activity

2. How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders

• To provide customer support

• To verify identity and prevent fraud

• To personalize your shopping experience

• To send order updates, promotions, or important notices

• To improve site performance, analytics, and user experience

• To comply with NDPR and other legal requirements

We do not sell or rent your personal data to third parties.

3. Legal Basis for Processing (NDPR)

We process your data under the following lawful bases:

• Consent

• Contract performance (e.g., fulfilling your order)

• Legitimate interest

• Legal compliance

4. Cookies & Tracking Technologies

Cookies help us:

• Remember your cart

• Analyze site traffic

• Improve user experience

You may disable cookies through your browser settings, but some features may not function properly.

5. How We Share Your Information

We may share information only with trusted third parties such as:

• Payment processors (e.g., Paystack, Flutterwave)

• Delivery and logistics partners

• IT service providers

• Fraud prevention services

• Legal authorities (if required by law)

These partners are required to comply with NDPR data-protection standards.

6. Data Security

We use industry-standard security measures to protect your information, including:

• SSL encryption

• Secure servers

• Access control

• Regular security audits

However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights Under NDPR

You have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion (“right to be forgotten”)

• Withdraw consent at any time

• Request data portability

• File a complaint with NITDA

To exercise these rights, contact us using the details below.

8. Data Retention

We retain your information only as long as necessary for:

• Order fulfillment

• Legal obligations

• Account management

• Business operations

When no longer needed, data is securely deleted.

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
Please review their policies before sharing your information.

10. Children’s Privacy

Our Site is not intended for children under 13.
We do not knowingly collect data from minors without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted with the “Last Updated” date.
Your continued use of the Site signifies acceptance of any changes.

12. Contact Information

If you have questions, concerns, or requests related to your personal data, reach us at:

Athenashoppingmall
Email: info@athenashoppingmall.com.ng
Phone:09126496612